Dated 25th July 2022
Our contact details
Gabriele Mangini
24/5 Brunswick Terrace
EH7 5PG
Edinburgh
United Kingdom
Legal email address: legal@conversiamo.online
The type of personal information we collect
We currently collect and process the following information:
- Customer name, surname, email address
- Customer credit or debit card details
How we get the personal information and why we have it
Most of the personal information we process is provided to us by you through the Stripe payment portal for the provision of Italian lessons.
We use the information that you have given us in order to identify you as a customer and process your lesson fees.
We may share this information with Stripe to be able to manage appointments and process payments.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us.
- We have a contractual obligation.
- We have a legal obligation.
How we store your personal information
Your information is securely stored. We may keep your personal information described above for as long as you take lessons from us, or if you stop taking lessons, as long as you allow us to keep it. We will then dispose of your information by deleting it from all servers and media it may be stored on.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at legal@conversiamo.online if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at legal@conversiamo.online.
You can also complain to the Information Commissioner Office if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: +44 （0）303 123 1113
ICO website: https://www.ico.org.uk
